Privacy Policy

To facilitate meaningful matrimonial matchmaking and authenticate user identities, we collect specific categories of information that you provide voluntarily or that are generated as you use our services:

During account registration and profile completion, we collect your full legal name, gender, date of birth, marital status (unmarried, divorced, widowed, annulled), religion, caste, sub-caste, mother tongue, Gothram, horoscope details (date/time/place of birth, Nakshatram, Raasi), height, physical status, and food/lifestyle habits.

Your verified email address, mobile phone number, residential address, current city, state, country, and pin code. Your exact residential address is strictly confidential and is never displayed on your public matrimonial profile.

Highest educational qualification, colleges attended, current employment sector (Private, Government, Defence, Business, Self-Employed), designation, employer organization, annual income range, and work location.

Family values (Traditional, Moderate, Liberal), family type (Nuclear, Joint), family status, father's occupation, mother's occupation, number of siblings, and ancestral hometown.

Profile photographs uploaded voluntarily to your album. When applying for our Verified Trust Badge, you may provide government-issued identification (Aadhaar, Passport, Voter ID, or Driving Licence). Government ID documents are stored in an encrypted vault solely for manual authenticity verification and are never made visible to any member or third party.

Your ideal partner criteria (preferred age span, height, education, occupation, community, location), search histories, profile shortlists, interests sent and received, and in-platform chat messages.

We process your personal information strictly for legitimate matrimonial matchmaking and account administration purposes:

• Algorithmic Matchmaking: Calculating compatibility scores and suggesting relevant candidate profiles based on mutual partner preferences.
• Identity Verification & Trust: Authenticating member accounts, verifying contact numbers via SMS OTP, and reviewing credentials to eliminate fake profiles, romance scams, and commercial spam.
• Facilitating Communication: Enabling members to express interest, exchange secure messages, and share contact details upon mutual bilateral consent.
• Subscription & Transaction Management: Processing membership upgrades, billing receipts, and managing premium contact views securely.
• Safety & Abuse Prevention: Detecting fraudulent behaviors, suspicious logins, unauthorized account access, and enforcing our Code of Conduct.
• Customer Support: Responding to helpdesk inquiries, investigating member reports, and providing assistance through our support team.
• Regulatory Compliance: Complying with statutory reporting requirements, legal notices, and court summons issued under applicable laws.

We believe every individual deserves granular control over their matrimonial privacy. Paird provides comprehensive privacy toggles directly inside your account settings:

Paird uses secure cookies, local session storage, and analytical tokens to ensure our platform operates efficiently and securely:

• Essential Authentication Cookies: Keep you securely logged in across sessions and authenticate API requests.
• Security & CSRF Tokens: Protect forms against unauthorized cross-site scripting and automated request forgery.
• Preference Cookies: Remember your search filter selections, preferred display language, and notification settings.
• Performance & Diagnostics: Measure website load performance and error rates to improve user navigation experience.

You can manage or disable non-essential cookies through your browser settings. However, disabling essential session cookies may prevent you from logging in or using interactive matchmaking features.

Zero Commercial Sale Guarantee: We do NOT sell, rent, monetize, or trade your personal information, phone numbers, or matrimonial data to third-party telemarketers, insurance brokers, or external advertising syndicates.

Information is shared strictly under the following limited conditions:

• With Prospective Matches: Other registered Paird members can view your public matrimonial attributes (bio, education, career, lifestyle, partner preferences) in accordance with your privacy preferences.
• With Trusted Infrastructure Providers: Certified technology vendors who provide SMS OTP delivery, cloud storage (AWS/GCP), and payment gateway processing (PCI-DSS compliant). These partners are bound by strict non-disclosure agreements and data protection mandates.
• Legal & Law Enforcement Demands: We may disclose user data if required by a formal court order, police subpoena, or statutory mandate under the Code of Criminal Procedure or Information Technology Act.
• Corporate Reorganization: In the event of a merger, acquisition, or sale of platform assets, customer records may be transferred to the successor entity under equal or stricter privacy safeguards.

We deploy rigorous defense-in-depth security architecture to safeguard your personal data from interception, tampering, or unauthorized disclosure:

• End-to-End Encryption in Transit: All data transmitted between your browser and our platform is encrypted with 256-bit TLS/SSL certificates.
• Cryptographic Password Hashing: Passwords are one-way hashed using industry-standard bcrypt with unique cryptographic salts; plain-text passwords are never stored or accessible by staff.
• Encrypted ID Verification Vault: Identification proofs (Aadhaar, Passport, etc.) uploaded for verification are segregated in isolated, access-restricted vaults with full audit logging. Verification team members review documents solely for authentication, after which documents are archived securely.
• Payment Card Security: We do not store credit/debit card numbers or net banking credentials on our servers. All transactions are handled directly by RBI-authorized, PCI-DSS Level 1 compliant payment gateways.

Under applicable data protection laws, including the Digital Personal Data Protection Act, 2023, you have clear statutory rights regarding your personal information:

• Right to Access & Review: You can view all personal, familial, and lifestyle details stored on your profile at any time through your Profile Dashboard.
• Right to Rectification: You have the right to update, correct, or amend any inaccurate or obsolete information in your profile.
• Right to Erasure (Account Deletion): You may permanently delete your profile and request erasure of your data at any time via your account settings or by emailing support@paird.me.
• Right to Withdraw Consent: You can withdraw consent for optional features (e.g., promotional newsletters, SMS alerts) through your preference center.

We retain your personal information only for as long as your account remains active or as needed to provide you with matrimonial matchmaking services:

• Upon receiving an account deletion request, your public profile is immediately de-indexed and removed from member searches within minutes.
• Financial transaction records, invoices, and audit trails are retained for statutory periods mandated under Indian tax, corporate, and accounting regulations before permanent purge.
• If an account is terminated for serious policy violations (such as fraud, harassment, or impersonation), minimal verification tokens may be retained on our internal safety blacklist to prevent the offender from re-registering.

Paird is an adult matrimonial platform strictly dedicated to individuals legally eligible for holy matrimony:

• Women must be at least 18 years of age and men must be at least 21 years of age (in compliance with applicable Indian marriage laws).
• We do not knowingly collect, store, or process personal information from minors.
• Any account discovered to belong to a minor, or registered on behalf of an underage individual without legal capacity, will be permanently banned and all associated data deleted immediately.

While Paird takes active technical and manual measures to verify accounts, finding a life partner requires personal vigilance. We urge all members to follow these safety best practices:

• Never Send Money or Financial Assistance: Never transfer funds, share bank details, or lend money to anyone you meet online, regardless of the emergency they claim.
• Involve Family Members: Introduce prospective matches to parents, guardians, or family elders before taking critical decisions.
• Meet in Safe, Public Places: For your initial meetings, choose well-lit, public venues such as reputable cafes or family restaurants. Never meet in secluded locations.
• Independent Background Checks: Verify workplace, educational credentials, and family antecedents independently before solemnizing marriage.
• Report Suspicious Activity: If any member demands money, behaves inappropriately, or sends offensive content, report them immediately using the "Report Profile" button or contact support.

In accordance with Rule 3(2) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, Paird has appointed a designated Grievance Officer to resolve member complaints regarding data privacy and platform conduct:

We may periodically update this Privacy Policy to reflect enhancements in our platform features, evolving security standards, or statutory amendments. When significant revisions are made, we will update the "Effective Date" at the top and display an alert notification across the platform.

If you have any questions, clarifications, or feedback regarding this policy, our friendly support team is always delighted to assist you:

• General Support Email: info@paird.me
• Website: www.paird.me
• Telephone: +91 9809 254252