Frequently Asked Questions

Yes, you can register and create your profile for free. Basic profile browsing and sending interests are available on the free plan. For full access to contact details, advanced search filters, and priority messaging, you'll need to upgrade to one of our premium membership plans.

PairdMe is open to any individual aged 18 years or above who is legally eligible to marry. You can register on behalf of a family member as well. Our platform welcomes people from all communities, religions, and backgrounds.

Creating a profile is simple:

1. Click on "Register" on the homepage.
2. Fill in your basic details (name, gender, date of birth, contact).
3. Add your religion, caste, education, and profession details.
4. Upload a clear profile photo.
5. Describe your partner preferences.

The more complete your profile, the better your match suggestions will be!

Yes, parents and family members can create a profile on behalf of their son, daughter, or sibling. When registering, simply select the appropriate "Profile created by" option (e.g., Parent, Sibling, Guardian). The profile will be clearly indicated as family-managed.

Log in to your account and navigate to "My Profile" from the menu. Click on "Edit Profile" to update your personal details, photos, preferences, and more. We recommend keeping your profile up-to-date for the best match recommendations.

On the login page, click "Forgot Password?". Enter the email or phone number associated with your account, and we'll send you a password reset link or OTP. Follow the instructions to create a new password.

Yes. You can hide your profile from appearing in search results by going to your profile settings and toggling the "Profile Visibility" option to hidden. Your profile will not be visible to other members while hidden, but your account remains active.

To permanently delete your account, please contact our support team at info@paird.me with your registered email and request for account deletion. Please note that deleting your account is irreversible and all your data will be permanently removed.

Premium members enjoy a wide range of exclusive benefits including: unlimited contact views, access to all profile details, advanced search filters, priority listing in search results, profile highlighting, express interest with personalized messages, and dedicated customer support.

We offer various membership durations — 1 month, 3 months, 6 months, and 12 months. You can choose the plan that best suits your needs. Visit our Plans page to view current pricing and detailed plan comparisons.

Yes, you can upgrade your membership plan at any time from your account settings or the Plans page. The new plan will take effect immediately after payment confirmation.

No, PairdMe memberships do not auto-renew. You will be notified before your plan expires, and you can choose to renew it manually. This ensures you always have full control over your subscription.

PairdMe employs a multi-step verification process that includes mobile number verification via OTP, email verification, photo review by our moderation team, and optional government ID verification. Verified profiles display a badge so other members know the profile is authentic.

Your phone number and email address are hidden from other members by default. Only premium members who have been granted contact access (either by you or through the platform's contact view feature) can see your contact information.

If you encounter a profile you find suspicious or inappropriate, click the "Report" button on that profile page, select the reason for reporting, and submit. Our safety team reviews all reports within 24 hours and takes appropriate action. You can also email us at info@paird.me.

PairdMe does not sell, rent, or trade your personal information to any third parties for marketing purposes. Data may only be shared with trusted service providers who help us operate the platform, and only to the extent necessary. For full details, please read our Privacy Policy.

Our matchmaking algorithm considers your religion, caste, age preference, location, education, profession, and partner preferences to suggest the most compatible profiles. Suggested matches are regularly refreshed as new profiles join and your preferences evolve.

Open any profile you're interested in and click the "Send Interest" button. The other person will be notified and can choose to accept or decline. If they accept, you'll both be able to view each other's contact details (subject to your membership plan).

When both parties accept each other's interest, it becomes a mutual match! You'll be notified, and you can then view each other's contact information (based on your plan), start chatting through the platform, and take the next step in your journey together.

We accept a variety of payment methods including UPI (Google Pay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay), net banking, and popular digital wallets. All payments are processed securely through our payment gateway partner.

Absolutely. PairdMe uses industry-standard SSL encryption and does not store your payment card details on our servers. All transactions are processed through PCI-DSS compliant payment gateways, ensuring your financial information is always safe.

All membership fees are generally non-refundable once the plan is activated. However, if there is a technical issue from our end that prevented you from accessing premium features, please contact us at info@paird.me within 7 days of purchase, and our team will review your case individually.